Privacy Policy
Last updated: May 15, 2025
At PetSketch, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our pet portrait transformation services.
Information We Collect
Personal Information
We may collect personal information you provide when using our service, including:
- Email address (for order processing and communication)
- Name (optional, for personalized experience)
- Pet photos you upload for transformation
- Payment information (processed securely through our payment provider)
Usage Information
We also collect technical data such as:
- Log data (IP address, browser type, pages visited)
- Device information
- Feature usage patterns
How We Use Your Information
Your information may be used to:
- Process and deliver your pet portrait transformations
- Communicate with you regarding your orders or account
- Analyze usage patterns to enhance our services
- Send marketing communications about new pet styles (only with your consent)
- Process payments and prevent fraud
Pet Image Data & Security
We care deeply about your pet photos. Uploaded images are processed securely and automatically deleted from our active servers 30 days after transformation is complete. Transformed pet portraits are stored securely and remain accessible in your account until you choose to delete them. We never use your pet images for training AI models without explicit permission.
Information Sharing
We do not sell or rent your personal information. We may share data only in the following cases:
- With trusted service providers who help us operate (e.g., hosting, email, payment processing)
- If required by law or in response to legal requests
- With your explicit consent
Social Media Sharing
With your permission, we may feature your transformed pet portraits on our social media platforms. We will always request your consent before any public sharing of your pet's transformations.
Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Request a copy of your data (data portability)
To exercise your rights, contact us at Instagram.
Cookies & Analytics
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. Our analytics help us understand how visitors use our site so we can improve your pet transformation experience.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from anyone under that age.
Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes occur, we'll notify users via our website and update the "Last updated" date above.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your pet portraits, please contact us at Instagram.